Box FAQs

Frequently asked questions regarding WUSTL Box.

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As a student, can I keep my WUSTL Box account after graduation?

Recent graduates are given a 90 day grace period after graduation during which time they can transition their WUSTL Box account…

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Can I change or remove a Shared Link Expiration Date?

Yes. Box allows you to change or remove Shared Link expiration dates…

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Can I request additional storage?

There is no need to request additional storage as all WUSTL Box accounts have an unlimited storage allocation.

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Can I restrict who has access to a shared file?

Yes. Box allows you to share files with the world, with only those who have a link, or only with specific…

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Can I use WUSTL Box to share files with people outside the university?

Yes, as long as it is appropriate to share the data outside of the university. You can either…

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How do I get a WUSTL Box account?

Simply login using your WUSTL Key at wustl.app.box.com and your WUSTL Box account will be created…

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How do I know how much storage I have used in Box?

Log into Box at wustl.appbox.com and follow the 4 steps detailed in this FAQ to see how much you have stored in Box.

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How do I share files with an external collaborator?

Below are the recommended steps for sharing files with someone outside of the university…

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How do I transfer my work files to my WUSTL Box account?

Below are the recommended steps for moving your work files into WUSTL Box…

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How does WUSTL Box handle versioning?

The WUSTL Box system stores up to 100 versions of a file…

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How much storage will I have in my WUSTL Box account?

All WUSTL Box accounts have unlimited storage.

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Is there a size limit on individual files?

The WUSTL Box system accepts individual files up to 50GB in size.

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What email address should I use when I share a folder or file with another person at WashU?

In order to ensure that you are sharing files and folders only with WUSTL Box accounts, please make sure to only use @wustl.edu addresses…